How Session Border Controllers help secure contact centers – and create efficiencies.

As contact centers continue to adopt IP-based communications of various sorts, including voice and other unified communications applications, it opens up organizations to a host of security threats that need to be addressed. To a would-be intruder, an IP-based contact center represents opportunity – a whole slew of IP-based ports through which they may gain Read more about How Session Border Controllers help secure contact centers – and create efficiencies.[…]